Title: Automating CPM-GOMS
Full title: Automating CPM-GOMS
Authors as cited: John, B., Vera, A., Matessa, M., Freed, M, & Remington, R.
Staff authors:
  Freed, Michael
  John, Bonnie E.
  Matessa, Mike
  Remington, Roger
  Vera, Alonso
Electronic copies: pdf
Publication type: journal article
Journal: CHI Letters  , 4 (1),  147 - 154.
Publication date: 2002
Abstract: CPM-GOMS is a modeling method that combines the task decomposition of a GOMS analysis with a model of human resource usage at the level of cognitive, perceptual, and motor operations.  CPM-GOMS models have made accurate predictions about skilled user behavior in routine tasks, but developing such models is tedious and error-prone.  We describe a process for automatically generating CPM-GOMS models from a hierarchical task decomposition expressed in a cognitive modeling tool called Apex.  Resource scheduling in Apex automates the difficult task of interleaving the cognitive, perceptual, and motor resources underlying common task operators (e.g.  mouse move-and-click).  Apex's UI automatically generates PERT charts, which allow modelers to visualize a model's complex parallel behavior.  Because interleaving and visualization is now automated, it is feasible to construct arbitrarily long sequences of behavior.  To demonstrate the process, we present a model of automated teller interactions in Apex and discuss implications for user modeling.
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