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Identifying organizational vulnerabilities in space operations with collaborative, tailored, anonymous surveys  (2005)
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Organizational problems have contributed to many aerospace accidents. Because of the unforgiving environment of aerospace, it is crucial to eliminate as many of these problems as possible. Collaborative, tailored, anonymous surveys can identify organizational problems early on. In this paper, we discuss how to develop this type of survey in space support environments, using as an example a survey with International Space Station (ISS) flight controllers. We then discuss some results of this survey to demonstrate how such a survey can identify organizational problems. Finally, we discuss ways in which the survey results were used to address problems and reduce risk.
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flight controllers, International Space Station, Johnson Space Center, risk, surveys
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Proceedings of the International Association for the Advancement of Space Safety Conference sponsored by ESA, NASA, and JAXA in Nice, France, 25-27 October
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Curator: Phil So
NASA Official: Jessica Nowinski
Last Updated: August 15, 2019