Go to the NASA Homepage
 
Search >
Click to Search
Human Systems Integration Division homepageHuman Systems Integration Division homepage Organization pageOrganization page Technical Areas pageTechnical Areas page Outreach and Publications pageOutreach and Publications page Contact pageContact page
Human Systems Integration Division Homepage
Outreach & Publications Sidebar Header
Go to the Outreach & Publications pageGo to the Outreach & Publications page
Go to Awards pageGo to Awards page
Go to News pageGo to News page
Go to Factsheets pageGo to Factsheets page
Go to Multimedia pageGo to Multimedia page
Go to Human Factors 101 pageGo to Human Factors 101 page
What is Human System Integration? Website
Publication Header
How do air traffic controllers use automation and tools differently during high demand situations?  (2013)
Abstract Header
In a human-in-the-loop simulation, two air traffic controllers managed identical airspace while burdened with higher than average workload, and while using advanced tools and automation designed to assist with scheduling aircraft on multiple arrival flows to a single meter fix. This paper compares the strategies employed by each controller, and investigates how the controllers' strategies change while managing their airspace under more normal workload conditions and a higher workload condition. Each controller engaged in different methods of maneuvering aircraft to arrive on schedule, and adapted their strategies to cope with the increased workload in different ways. Based on the conclusions three suggestions are made: that quickly providing air traffic controllers with recommendations and information to assist with maneuvering and scheduling aircraft when burdened with increased workload will improve the air traffic controller's effectiveness, that the tools should adapt to the strategy currently employed by a controller, and that training should emphasize which traffic management strategies are most effective given specific airspace demands.
Private Investigators Header
Authors Header
Groups Header
Keywords Header
air, automation, controllers, demand, differently, during, high, situations, tools, traffic, use
References Header
Proceedings of the AIAA Aviation 2013 Conference, Los Angeles, CA
Download Header
Adobe PDF Icon  Kraut_Aviation_2013.pdf (Download Acrobat Reader Click to download Adobe Acrabat Reader)
  (664KB) (application/pdf)
Go to the First Gov Homepage
Go to the NASA - National Aeronautics and Space Administration Homepage
Curator: Phil So
NASA Official: Jessica Nowinski
Last Updated: August 15, 2019