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Why is it Doing That? Perspectives of the FMS. (1999)
Two preliminary studies explored differences in language and style between the design perspective and the operational perspective of autoflight systems. In the first study, responses of an expert pilot and an expert engineer to a set of incident reports involving an autoflight system were compared. In the second study, chapters describing an autoflight system in the system manufacturer's manual and a carrier's manual were compared. The qualitative differences found in the first study and the quantitative differences found in the second study suggest that some difficulties pilots experience when operating autoflight systems could be attributed to training materials which present the system in engineers' language and style rather than those of the pilots.
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Feary, M., and Barshi, I. (1999) "Why is it Doing That?" Perspectives of the FMS. Paper presented at the Tenth International Symposium on Aviation Psychology, Columbus, OH (May 3 -May 7).
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