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Needs Analysis: The Case of Flexible Constraints and Mutable Boundaries  (2010)
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Needs analysis is a prerequisite to effective design, but typically is difficult and time consuming. We applied and extended our methods and tools in a case study helping a mission control group for the International Space Station. This domain illustrates the challenges of information-system domains that lack rigid, immutable, physical constraints and boundaries. We report the successes & challenges of our approach and characterize the situations where it should prove useful.
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Cognitive Engineering, Needs Analysis, Planning, User Studies
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Proceedings of the 28th Annual ACM Conference on Human Factors in Computing Systems (CHI 2010); April, 2010 Atlanta, GA, p 4597-4612
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Curator: Phil So
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Last Updated: August 15, 2019